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Inter-city buses usually depart from a location close to the main train station. In Sofia, all national and international buses depart from a large parking lot behind the Hotel Princess, in the center of the city. A traveler finds the appropriate bus by going to the main bus departure area and asking for information. Although one can call bus lines ahead of time, the variety of companies make it difficult to be sure one has called the right one. It is best to go ahead of time and gather information in person. Tickets are purchased from the driver, and seats are not assigned. Larger luggage is stored underneath the bus.

In addition to the private bus lines, there are government operated buses with routes to many small towns. To destinations north of Sofia, one boards at the North Bus Station in the city; to head south, go to the South Bus Station. The state bus company provides schedule information by telephone. Tickets are purchased from the driver.